Library Services

 

Libraries are instrumental in providing useful and needed services to the communities and organizations they support. At times, however, critical back office functions may not operate at a sufficient level to fully support the missions of these important institutions. Our Library Services team can help address potential challenges by reviewing key processes and procedures and providing guidance and recommendations as to how back office functions can be improved to achieve your goals.

We can conduct an analysis of the design and performance of processes, procedures and policies in the following areas – all resulting in custom and relevant recommendation for improvements.

Custom, blended reviews are also available.

LIBRARY GOVERNANCE

• Business Ethics Programs
• Compliance monitoring and reporting

FINANCIAL MANAGEMENT
• Revenue procedures and management such as gifts,grants, sponsorships or trusts
• Asset management and monitoring, including cash handling and analysis for segregation of duties
• Procurement
• Equipment inventory management, including disposal of surplus materials

VENDOR AND CONTRACT MANAGEMENT
• Vendor bidding and award procedures
• Contract monitoring and management
• Vendor invoice processing procedures such as review of charges and available discounts
• E-Rate receipts analysis

HUMAN RESOURCES
• Payroll
• Benefits management
• HIPAA compliance

INFORMATION TECHNOLOGY
• Data center management
• Data security
• Access controls
• Application and equipment implementation
• Update procedures
• Disaster recovery
• Data retention
• Asset procurement, tracking and disposal

FLEET MANAGEMENT
• Fleet acquisition and disposal
• Vehicle maintenance management
• Vehicle safety policies and monitoring
• Registration, licensing and inspection management

FRAUD AND FORENSICS INVESTIGATIONS